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Martin Yale Industries Click a question to see the response! Can I buy direct from Martin Yale? How can I purchase Martin Yale/ Premier/ Master/ Mead Hatcher products? How do I arrange warranty repairs? How do I get non-warranty repairs? How do I find a servicing dealer? How can I get a demonstration of a Martin Yale product? How can I learn to run my Martin Yale machine? How can I become a distributor for Martin Yale/ Premier/ Master/ Mead Hatcher products? What type of support do you provide for your products? What is Martin Yale's warranty?
Can I buy direct from Martin Yale? Martin Yale is a manufacturer that distributes its products through wholesalers, mail order supply houses, super stores, buying groups and independent dealers. We have many very helpful dealers in place that can help you select the right equipment for the job. Click here to send our trained customer service staff an email and they will help you find a distributor nearby, you may already be using one for other office needs. Martin Yale has many qualified servicing dealers throughout the U.S. and Europe. They are all able to help you select the correct parts. Many have been to the factory for training. Click here to find a servicing dealer near you. You can always contact your place of purchase to see if they can provide this service. How can I purchase Martin Yale/ Premier/ Master/ Mead Hatcher products? Martin Yale only distributes its family of products through our established distribution network. Click here to send the helpful customer service staff an email and they will assist in you finding a qualified source. We have dealers in every state, and many worldwide. Click here and the helpful customer service staff will help you locate one. How do I arrange warranty repairs? If you feel you have a warranty claim contact our returns department by fax at 260-563-4575 with your model number, serial number, date of purchase and the problem you are experiencing. We may be able to help right over the phone through our highly qualified technical staff. It is possible there is a helpful set of instructions at our support site also. See www.martinyalesupport.com, browse through the material there or give us a call at 800-225-5644. How do I get non-warranty repairs? All our non-warranty repairs are handled by Martin Yale's vast network of qualified servicing dealers. To locate one near you click here and let us know where you are located, please provide your area code, state and city. One of our helpful customer service representatives will be in touch. How do I find a servicing dealer? Click here and provide us your State, City and area code, and one of our friendly customer service representatives at Martin Yale will help you locate one. Click here to get a document on the F.A.I.M. program and its very helpful benefits. How can I get a demonstration of a Martin Yale product? Click here to request a manufacturer's sales representative contact you about a demonstration. How can I learn to run my Martin Yale machine? Contact us at 800-225-5644 for "Over-the-Phone" support after you have read your manual carefully. Or visit www.martinyalesupport.com and search for a helpful training aid. How can I become a distributor for Martin Yale/ Premier/ Master/ Mead Hatcher products? Contact us at 800-225-5644 or by email at iinfo@martinyale.com and we can help you become a distributor of the fine family of Martin Yale/ Premier/ Master/ Mead Hatcher products. What type of support do you provide for your products? We provide top notch support over the phone at 800-225-5644. We also have many helpful manuals and technical data sheets at our Support Web Site. Go to www.martinyalesupport.com. Another good source of information is the manual that comes with each Martin Yale Product What is Martin Yale's warranty? Click here for a copy of Martin Yale's warranty.
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